Who We Are
The Next Chapter Clinic is a telehealth menopause practice. Next Chapter Management LLC is an administrative support entity. All clinical services are provided by Regional Medical Health Services, P.A. The Next Chapter Clinic is a registered name of Regional Medical Health Services, P.A. Our website is nextchapterclinic.com. Questions about this Privacy Policy can be directed to megan@nextchapterclinic.com.
Information We Collect
We collect information you provide directly through our website contact forms, including your name, email address, state of residence, and any questions or messages you submit. We do not collect Protected Health Information (PHI) through our website contact forms. PHI is collected exclusively through our HIPAA-compliant EHR system once a patient relationship is established. We may also collect standard aggregated analytics data to understand how visitors use our site.
How We Use Your Information
Information submitted through our contact forms is used solely to respond to your inquiries, notify you when scheduling opens or when we expand to your state, and communicate about our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
HIPAA and Protected Health Information
Once you become a patient, your health information is governed by our Notice of Privacy Practices, which you will receive at intake. This website Privacy Policy applies to information collected through our website only and does not replace our Notice of Privacy Practices for patients.
Form Submissions
Our website waitlist form is processed through Google Forms, a third-party form processing service provided by Google LLC. Google Forms stores submissions securely. By submitting the waitlist form, you acknowledge that your submission will be processed by Google Forms and transmitted to The Next Chapter Clinic. Google's privacy policy is available at policies.google.com/privacy.
Data Security
We take reasonable measures to protect information collected through our website. No method of internet transmission is 100% secure. We encourage you to avoid submitting sensitive health information through our general contact forms. Health-related matters should be discussed during a scheduled visit through our secure patient portal.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information through our website, please contact megan@nextchapterclinic.com.
Your Rights
You may request deletion of personal information submitted through our website by emailing megan@nextchapterclinic.com. Patient rights regarding health information are described in our Notice of Privacy Practices provided at intake.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website following changes constitutes acceptance of the updated policy.
Contact Us
The Next Chapter Clinic
Regional Medical Health Services, P.A.
megan@nextchapterclinic.com
nextchapterclinic.com